{"id":23,"date":"2024-01-01T17:29:00","date_gmt":"2024-01-01T17:29:00","guid":{"rendered":"https:\/\/jacoblxd.com\/?p=23"},"modified":"2025-06-27T01:57:21","modified_gmt":"2025-06-27T01:57:21","slug":"reading-your-bill","status":"publish","type":"post","link":"http:\/\/jacoblxd.com\/?p=23","title":{"rendered":"How to Read Your New Bill"},"content":{"rendered":"\n<h5 class=\"wp-block-heading\">Project Details<\/h5>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:45% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"1024\" src=\"https:\/\/jacoblxd.com\/wp-content\/uploads\/2024\/01\/Bill-Overview-770x1024.png\" alt=\"An energy bill that contains information on each line item listed within the bill.\" class=\"wp-image-27 size-large\" srcset=\"http:\/\/jacoblxd.com\/wp-content\/uploads\/2024\/01\/Bill-Overview-770x1024.png 770w, http:\/\/jacoblxd.com\/wp-content\/uploads\/2024\/01\/Bill-Overview-226x300.png 226w, http:\/\/jacoblxd.com\/wp-content\/uploads\/2024\/01\/Bill-Overview-768x1021.png 768w, http:\/\/jacoblxd.com\/wp-content\/uploads\/2024\/01\/Bill-Overview.png 799w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p><strong>Problem:<\/strong> After receiving their first bill, new customers were calling with repetitive questions. The repeat calls from new employees created long call queue times.<\/p>\n\n\n\n<div style=\"height:66px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Solution:<\/strong> 1-page bill overview sent to all new customers once their first bill is available.<\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator aligncenter has-text-color has-primary-color has-alpha-channel-opacity has-primary-background-color has-background is-style-default\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-table is-style-regular has-medium-font-size\"><table class=\"has-fixed-layout\" style=\"border-style:none;border-width:0px\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">DETAILS<\/th><th class=\"has-text-align-left\" data-align=\"left\">SKILLS<\/th><th class=\"has-text-align-left\" data-align=\"left\">TOOLS <\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\">One-page resource<\/td><td class=\"has-text-align-left\" data-align=\"left\">Graphic Design<\/td><td class=\"has-text-align-left\" data-align=\"left\">Adobe Acrobat<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><\/td><td class=\"has-text-align-left\" data-align=\"left\">Technical Writing<\/td><td class=\"has-text-align-left\" data-align=\"left\">Canva<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Project Details DETAILS SKILLS TOOLS One-page resource Graphic Design Adobe Acrobat Technical Writing Canva<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19,20],"tags":[],"class_list":["post-23","post","type-post","status-publish","format-standard","hentry","category-one-page-resource","category-portfolio"],"_links":{"self":[{"href":"http:\/\/jacoblxd.com\/index.php?rest_route=\/wp\/v2\/posts\/23","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/jacoblxd.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/jacoblxd.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/jacoblxd.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/jacoblxd.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=23"}],"version-history":[{"count":9,"href":"http:\/\/jacoblxd.com\/index.php?rest_route=\/wp\/v2\/posts\/23\/revisions"}],"predecessor-version":[{"id":305,"href":"http:\/\/jacoblxd.com\/index.php?rest_route=\/wp\/v2\/posts\/23\/revisions\/305"}],"wp:attachment":[{"href":"http:\/\/jacoblxd.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=23"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/jacoblxd.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=23"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/jacoblxd.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=23"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}